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The Daily Beast

The Daily Beast Reviews

www.thedailybeast.com
What is your customer experience with The Daily Beast?

The Daily Beast Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

AI insights based on reviews
Rating Distribution

1.9 star rating from 34 reviews, 18% would recommend; consumers are mostly dissatisfied with unfavorable feedback dominating (68% unfavorable, 16% positive).

Key Takeaways for Future Customers

  • Frequent reports of inability to access paid subscriptions and membership problems.
  • Calls often drop and email support is unresponsive; customer service is a common complaint.
  • Many request refunds after billing issues; price level cited as high.

Negative Feedback / Risk Areas

  • Access blocked despite paid subscriptions and repeated billing without service.
  • Cancellation, refund, and support failures drive customer complaints.
  • Confusing sign‑in flows and reliance on Apple+ or apps aggravate issues.

Positive Feedback

Reviewers praise the newspaper and great articles despite subscription and service problems noted in The Daily Beast reviews.

View full overview ›

Media from reviews

The Daily Beast - Llooking for help
The Daily Beast - Poor serviceThe Daily Beast - My service has not worked for two weeks. All I have is a roaming circle...
View all media ›

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Show reviews that mention
subscription service customer customer service access money membership refund message response
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Robert S Dqz
map-marker Athens, Tennessee

I can’t get into the site with my paid subscription.

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I have a one-year subscription. However, I can access the site.

When I try to get on, it just gives me another opportunity to subscribe.

When I call the customer service line, I get a good afternoon greeting and then minutes of silence. No response.

Loss:
$35
Cons:
  • No access after paying for a subscription

Preferred solution: Deliver product or service ordered

User's recommendation: Don’t subscribe

View full review
Greg W Dol

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Multiple subscriptions

I called, got a recorded response requesting my name and the nature of my call, answered accordingly, then the line went dead!

Preferred solution: i would like one - and only one - subscription to your publication...i got the second one accidentally want to close it down immediately, please!

User's recommendation: find something else to read -"daily beast" just wants your money!!!

View full review
Keith S Wpe

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Candler, North Carolina

Paid for subscription an it doesn’t open

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When I open the app, it states that I have received all my free articles. I have an annual subscription which expires in June of 2027.

I paid for the subscription through Apple Pay. Please help.

Loss:
$35

Preferred solution: Deliver product or service ordered

View full review
Martha R Ifa

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Dallas, Texas

I subscribe to the Daily Beast and have...been unable to read it for the last 2 days

I subscribe to the Daily Beast and have been unable to read anything for two days. I have called two different numbers, and they both cut me off.

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Lori N Gbz

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Oakland, California

No customer service

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Updated by user Jun 26, 2026

Pay attention to your subscription and don’t expect much customer service as it is never in real time.

Original review Jun 11, 2026

Wow - this makes me have doubts about the entire publication. Suddenly I can't log in and it shows 'no subscription' - yet I am set to renew in two months.

There is no way to talk to a human. Reading these other complaints, I think I will just not renew my subscription.

This thing is a mess. They should be sued.

Loss:
$10
Pros:
  • Love the news

Preferred solution: Price reduction

User's recommendation: Find another publication.

View full review
David K Dkq
map-marker New York, New York

Notifications

I keep getting notifications from these *** and I want them stopped. I have emailed repeatedly.

User's recommendation: Do not subscribe

View full review
Honesty Fme

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Sandy, Utah

Impossible to communicate with The Daily Beast. NO customer service

AI Highlights
  • - I paid twice for a subscription with no support contact.
  • - There was no refund contact, and I will stop reading and rate them negatively.

After paying twice for a subscription, I am unable to get any communication from Customer Service about a partial refund or anything else. Worst customer service I have ever experienced. I am sorry I ever started reading their stories and even though I have paid twice, unless I hear from them, I will stop reading their stuff and rate them as negative as possible.

***

View full review
Mary W Fqq

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

I have a subscription and you're telling me I have to pay?

I'm being charged for your site, but when I try to log in, a message comes up telling me I have to subscribe!

Preferred solution: Deliver product or service ordered

View full review
1 comment
Guest

Same here. And now it won't even let me log in.

I emailed support a few days ago and haven't received a response. Ridiculous.

Nayelis Tds

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Cancel subscription

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AI Highlights
  • - Many attempts to cancel were ignored and I was charged $49.99 on Jan 3, 2026.
  • - The call at 1:00 pm PST had no one on the line.

I went through many attempts to reach out regarding my ignored cancellation, only to have my phone call answered at 1:00 pm PST with woman stating, Good morning! There was no one on the line, and I will try once again to cancel my subscription for which Id already canceled the subscription before being charged $49.99 on Jan 3,2026.

User's recommendation: Don’t subscribe because the online publication was unreadable and the publisher makes it next to impossible to cancel the subscription.

View full review
carol n Sli

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Victor, New York

Customer service is non existent. Impossible to cancel subscription

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AI Highlights
  • - Spent days trying to cancel the Daily Beast subscription.
  • - Three AI-generated responses offered no help.
  • - Content has ads and interruptions.

I have spent 2 days and several hours trying to cancel the Daily Beast subscription to no avail. Three AI-generated responses, totally worthless.

Content is not great due to multiple ads in addition to interruptions.

It's a shame that this new outlet can't do a better job. Very disappointed in this journalism.

User's recommendation: dont suscribe

View full review
Jennifer S Jvg

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Seattle, Washington

Cant access no matter what i do

Access denied has been going on for months. A pissed customer does nothing. Someone needs to call me.

Pros:
  • Articles
Cons:
  • Technically a nightmare

Preferred solution: HELP

User's recommendation: Don’t waste your time or your money

View full review
Marilyn S Irj
map-marker Lake Stevens, Washington

Cannot access content

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Every time I click on a story in one of their emails, I get an error message telling me I have to subscribe. I already subscribed and paid.

I AM NOT PAYING AGAIN, SCAMMERS. GODDAMN YOU!!!

Preferred solution: Full refund

View full review
cheryl l Rhn

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Saint Catharines, Ontario

Llooking for help

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AI Highlights
  • - 16 months sober; finally stable.
  • - Several surgeries; mobility limited.
  • - Need help stocking food and buying used furniture and clothes.
The Daily Beast - Llooking for help
Updated by user Aug 12, 2025

perfect looks great so far cant complain

Original review Aug 12, 2025

I lived on the streets for 19 years. I was an addict, and one daughter was too.

Another was in a bad car accident and has a permanent brain injury. No mom or dad; they are both gone. Finally, my daughter is on 4 years of sobriety but lost everything, and I'm proud to say I have a nice home. I am 16 months into my sobriety.

I went from 100 pounds to 255 pounds. Lol, now I have to go on meds to lose it, really I do. I have a lot of health issues. I just finished surgery on both my feet, my arm, and now my back for my toe, and then we're looking to do my bladder and back surgery.

My wrists can wait; that's simple. But everything kept me from being mobile, and I'm looking for help to furnish my first home. It's just little, but I had nothing. I'm using other people's stuff.

Some help to get food stocked up in my fridge and have enough to go shopping for some furniture, used of course, and some clothes.

I seen you helping others on the game show, but I can't do the games because of my health. But if you could help me, I'd be the luckiest gal around with your help.

Pros:
  • Help

Preferred solution: help

User's recommendation: to do the same

View full review

Media Expert Talks

Disinformation: Russian and Chinese trolls among us

Disinformation: Russian and Chinese trolls among us

How to know what’s fake on social media? In this video, Prof. Darren Linvill from Clemson University Media Forensics Hub explains how disinformation works, common tactics of political propaganda, the role of trolls, hashtags, and how to spot fake news.

Prof. Darren Linvill
Prof. Darren Linvill

Darren Linvill investigates data messaging and context accompanied by inauthentic behavior on social media networks. He also examines misinformation and disinformation in the rising field of social media forensics and data monitoring.

Kiely Uhm
map-marker New York, New York

Subscription. U say i din’t have. I do. I paid

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AI Highlights
  • - I paid for a subscription that ends March 26, but I can't access it.
  • - Please call me ASAP; I have tried to reach support and want a real person.

I need to talk, with a real person! I have paid.

My subscription ends on March 26 and i have not been able to access my subscription. It is exceedingly frustration and annoying. I have tried to reach a real person to figure out what is going on. Please call me asap.

123###

Isn't this long enough ? So annoying to have to write so much to get through to you

View full review
Robert S Zcz

Won't even allow me to log in to leave a comment to a story with zero cpmments

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AI Highlights
  • - Kimmel removal linked to alleged lies about Charlie Kirks' assassination and MAGA.
  • - A leftist murderer is said to deserve the death penalty.

With my glee after hearing Jimmy Kimmel was finally removed from the airwaves after spreading more leftist lies about Charlie Kirks assassination, saying murderer was MAGA when we already knew that he was far from MAGA as it gets. He was living with his trans boyfriend and did it to "keep him safe".

Another TDS inspired leftist murderer who deserves nothing but the death penalty. Kimmel no longer needs to worry about leaving the country now since he has nothing stopping him or needing to return. He can stay with O'Donnell whos been regretting her move, and they can all tell their negative Trump stories since nobody cares to hear them in America.

Not 1 comment on a story that's titled Kimmel says good riddance to over half of American viewers who are maga or conservatives. I just wanted to ask what he plans on doing with no fans at all?

Tried to log in and went through a bunch of page changes and failed code entries, it appeared to finally log in on the 4th time, but the comments section disappeared and it showed me as not logged in.

Tried 3 more times and it did the same thing.

Cowardly leftist liars who arts desperately clinging on to anything they can to be against Trump while backing a party that has no policy other than backing trans killers and criminals over American citizens. If a Dem ever gets elected again, it will need to be investigated because they'd have to have rigged the election!

Preferred solution: Them to leave the Internet altogether

User's recommendation: Don't even bother stopping there it won't be running for long now that the world has found the Derns to be scabs that need to be picked off America's media landscape

View full review
Fenix Prd

Llooking for help

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AI Highlights
  • - Lived on the streets 19 years; daughter sober 4 years; other daughter has permanent brain injury.
  • - Seeks help to stock food, furnish home, and clothes.

i lived on the streets for 19 years i was an addict,and one daughter was too and other was in bad car accident and has permanent brain injury no mom or dad they are both gone.finally my daughter is on 4 years sobriety but lost everything,and im proud to say i have a home nice one i am 16 months into my sobriety...i went from 100punds to 255pounds...lol now i got to go on meds to loose it really i do .i have alot of health issues just finished surguery on both my feet my arm now back for my toe ,and then were looking to do my bladder and back surgury.my wrists can wait thats simple...but everything kept me from being mobile and im looking for help to furnish my first home its just little but i had nothing im using other peoples stuff.Some help to get food stocked up in my fridge and have enough to go shopping for some furniture used of coarse and some clothes.i seen u helping others on the game show but i cant do the games cause of my health but if u could help me id be the luckiest gal around with your help...

View full review

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